At duelbits, we believe gaming should always be fun – never a source of stress or financial harm. We are committed to providing every Filipino player with the tools, information, and support needed to keep gaming safe, enjoyable, and within healthy limits.
Six pillars that define how duelbits protects Filipino players and promotes safe, responsible play.
Every duelbits account undergoes mandatory age verification. Players must be 21 or older to register, deposit, and play – no exceptions, in line with Philippine gaming law.
Set your own deposit, loss, and wager limits directly from your account dashboard. These limits take effect immediately and can only be increased after a mandatory cooling-off period.
If you feel gaming is becoming a problem, you can self-exclude from duelbits for a defined period or permanently. Our team processes all self-exclusion requests within 24 hours.
duelbits sends automatic alerts when you have been playing for a set duration. Taking regular breaks is one of the most effective ways to keep gaming fun and in control.
Periodic on-screen reality checks show you how long you have been playing and your net gaming activity during the session, helping you make informed decisions about continuing.
Our Filipino support team is available around the clock. If you or someone you know needs help with problem gambling, we can connect you with professional support resources.
All of these tools are available free of charge inside your duelbits account dashboard. You are always in control.
Set a maximum amount you can deposit per day, week, or month. Once your limit is reached, no further deposits are accepted until the period resets. Reducing your limit takes effect immediately; increasing it requires a 7-day waiting period.
Cap the maximum amount you can lose in a given time period. This tool is especially useful for players who want to enjoy gaming without risking more than they are comfortable losing.
Restrict the total amount you can wager per session, day, or week. Wager limits apply across all duelbits games including slots, live casino, bingo, and sports betting.
Take a short break from gaming by activating a cooling-off period of 24 hours, 7 days, or 30 days. During this time, you cannot log in or place bets on duelbits.
For a more serious break, self-exclusion closes your duelbits account for a minimum of 6 months or permanently. During self-exclusion, you will not receive any marketing communications from duelbits.
Problem gambling can affect anyone. Recognising the early warning signs is the first step toward getting help. Ask yourself these questions honestly:
01. Do you spend more money on gaming than you originally planned?
02. Do you chase losses by continuing to play after losing money?
03. Has gaming started to affect your relationships, work, or studies?
04. Do you feel restless or irritable when you try to cut down on gaming?
05. Have you borrowed money or sold belongings to fund your gaming?
06. Do you hide your gaming activity from family or friends?
07. Do you think about gaming constantly, even when doing other things?
08. Have you tried to stop or cut back on gaming but found it difficult?
Under Philippine law, the minimum legal age for participating in casino-style gambling and online gaming is 21 years old. This is not just a duelbits policy – it is a legal requirement enforced by PAGCOR and applicable gaming regulations across the Philippines.
duelbits takes this requirement seriously. Every new player must complete a mandatory age verification process during registration. We require a valid Philippine government-issued ID – such as a passport, driver's license, SSS ID, UMID, or PhilSys National ID – to confirm that you are 21 or older before your account is fully activated.
If we discover that a player has provided false information about their age, we will immediately suspend the account, void any winnings, and return deposits in accordance with our Terms & Conditions. We also encourage parents and guardians in Manila, Cebu, Davao, Quezon City, Makati, and across the Philippines to use parental control software to prevent underage access to online gaming platforms.
If you are a parent or guardian and believe a minor has accessed duelbits, please contact our support team immediately at [email protected]. We will investigate and take appropriate action within 24 hours. Protecting young Filipinos from the potential harms of gambling is a responsibility we take very seriously.
Simple habits that keep gaming fun and under control for every duelbits player.
Decide how much you are comfortable spending before you start. Treat it like entertainment money – once it's gone, stop. Never use rent, grocery, or bill money for gaming.
Online gaming is entertainment, not a reliable income source. The house always has an edge. Enjoy the experience for what it is – a fun pastime, not a financial strategy.
Chasing losses is one of the most common signs of problem gambling. If you've hit your limit for the day, log out and come back another time with a fresh mindset.
Step away from the screen regularly. Long, uninterrupted gaming sessions can cloud your judgment. Use duelbits' session time reminders to keep track of how long you've been playing.
Avoid gaming when you are stressed, upset, or under the influence of alcohol. Emotional states can lead to impulsive decisions and higher-risk bets that you may regret later.
If gaming is affecting your life, talk to a family member, friend, or professional counsellor. Opening up is a sign of strength, not weakness. Our support team can also point you to local resources.
duelbits is built for Filipino players who love the thrill of the game and know how to keep it fun. Sign in to your account to set your responsible gaming limits, or explore our games with confidence.
⚠️ 21+ only. Please gamble responsibly. If gaming stops being fun, use our self-exclusion tool.